Our lamps are made from premium materials such as high-grade metals, glass, crystal and marble to ensure they are beautiful, durable and safe.

If you find a chandelier design you like on our website but need to change the size or color, please send the product's SKU number or product link and indicate your specific requirements (such as base size, color) to the customer service email.
If you can't find a suitable design, you can provide pictures or design drawings and indicate your specific requirements (such as base size, color, material) and send them to the customer service email at support@bullslamps.com

We accept Visa, MasterCard, American Express, UnionPay, Apple Pay, Google Pay and other mainstream payment methods, which are convenient and fast.We use SSL encryption technology. All payment information is encrypted during transmission to ensure your data is completely safe.

All the orders will be ready to ship in 3~12 business day, you will receive an order confirmation notification after the order is placed. After the package is shipped out, it takes around 12~25 business day for the package to arrive. Notice：The delivery time varies from product to product. You can refer to the shipping policy.

All our products are packed in wooden boxes or wooden frames, and some cartons are placed inside the wooden boxes, so our products are generally not damaged. If you find that the lamp is damaged during transportation after receiving it, please contact us within 24 hours and provide photos. We will arrange a replacement or refund for you as soon as possible. If you are not satisfied with the quality of the product, please provide the order number and product photos and the reason for return, contact us by phone or email, and we will provide you with a satisfactory solution within 24 hours.